Inconsistent Room Standards
Housekeeping varies by shift and property. Guests get different experiences in the same hotel.
Built for Hotels & HospitalityRun Properties Guests Love,
Run Properties Guests Love,
Without the Chaos
Cozyva brings teams, maintenance, and guest-facing workflows together so every property stays consistent, compliant, and ready for the next stay.
Guest-Ready
Room Turnovers
Multi-Property
Hotel Management
Real-Time
Staff Accountability
Built for:Hotels & ResortsGuest ExperienceHousekeeping & MaintenanceStaff SchedulingMulti-Property Management
Teams like yours
Keep every property guest-ready, every shift
The same standard whether you run one boutique hotel or a portfolio of resorts.
The Problem
Guest Complaints Start with Operational Gaps
Hotels running on WhatsApp groups, paper checklists, and memory lose consistency. Guests notice.
WhatsApp Chaos
Maintenance requests, shift handovers, and guest issues buried in chat threads no one can track.
No Standard SOPs
Each property runs its own way. Scaling means more chaos, not more consistency.
The Solution
The Operating System for Hospitality
Cozyva unifies your hotels, staff, and guest-ready workflows so every property runs with clarity, from check-in to checkout and beyond.
Before Cozyva
- ✕Housekeeping checklists on paper or WhatsApp
- ✕Guest complaints with no clear owner or timeline
- ✕Maintenance requests lost between shifts
- ✕Managers firefighting instead of improving service
After Cozyva
- ✓Digital SOPs for every room type and common area
- ✓Every task assigned, tracked, and auditable
- ✓Seamless shift handovers with real-time visibility
- ✓Consistent guest experience across all properties
How It Works
Four Steps to Guest-Ready Operations
01
Add Your Properties
Register hotels, define floors, room types, and common areas.
02
Onboard Your Staff
Add housekeeping, front desk, and maintenance teams with roles and reporting lines.
03
Build Your SOPs
Create room turnover checklists, maintenance workflows, and guest complaint procedures.
04
Track & Improve
Monitor task completion, staff scores, and audit trails to raise the bar every week.
Features
Everything Hotels Need to Run Smoothly
Housekeeping SOPs
Step-by-step room turnover, deep clean, and common area checklists, versioned and published.
Staff Management
Track every housekeeper, engineer, and front desk agent with shifts, reporting lines, and performance scores.
Multi-Property Oversight
Manage a single boutique or an entire portfolio. Each property isolated with its own data and workflows.
Real-Time Task Tracking
See which rooms are turned over, which maintenance requests are pending, and who is on shift.
Role-Based Access
Housekeepers see their tasks. Supervisors see their floor. GMs see everything.
Audit & Compliance
Every task completion, employee change, and workflow publish is logged and ready for brand audits.
Make Every Property Guest-Ready
Replace scattered checklists with one structured platform your entire hotel team will actually use.